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Connect WhatsApp

Pair your WhatsApp number with FCT CRM so you can send and receive messages.

Steps

  1. In the sidebar, open Accounts.

📷 Screenshot

accounts-page.png — the Accounts page with the + Add Account button highlighted.

  1. Click + Add Account and choose WhatsApp (QR).

  2. On your phone, open WhatsApp → Settings → Linked Devices → Link a Device, then scan the QR code shown in FCT CRM.

📷 Screenshot

connect-qr.png — the QR code screen. Highlight: the QR area + the "waiting to scan" status.

  1. Wait for the status to turn to Connected (green). Your chats will start syncing.

📷 Screenshot

account-connected.png — the account row showing a green Connected status.

Tips

Keep the phone online

The linked phone should stay connected to the internet for messages to sync reliably.

Avoid spammy sending

Sending too fast to many unknown numbers can get a number restricted by WhatsApp. Use the broadcast throttling settings and warm up new numbers gradually.

Next step

Send a broadcast